Thursday, January 31, 2013

Job update

I've been meaning to update about my new job and here we go! The job has been honestly great. I love what I do even if it is mostly admin stuff because at the end of the day, the people I talk to on the phone or the faxes I process, get their medication for free or get a huge assistance for their medication. So I'm still helping people with their health, is the way I look at it. I started phones this week and I hate and abhor talking on the phone but c'est la vie. It's been stressful because I just want to do everything correctly so that we get the process going quickly for them but I feel like I still don't have a lot of information... Maybe I do and it's probably just swimming in my brain somewhere.

However, I live in fear of this thing called the Issue Log. Basically it's this thing that when Case Managers find a mistake that an Intake Coordinator has made, they "Issue Log" it. Which means, they put a task in the person who made the mistake's name and then all Intake Coordinators and Case Managers get an email saying the name of the person who made the mistake and a LINK TO THE MISTAKE. Isn't that crazy? The first time I was put on it was for something RIDICULOUS and I was so annoyed that they had even put me on it because they had solved the issue! So lame.

Anywho, I'm starting to slowly make friends and stuff around me and my team which is nice. They're all really young is the deal. Meh. I also need to stop saying I have a master's degree. I always get this weird reaction. Ah well.

So all in all I really hope they extend my contract! That would make my life. And while I'm doing that I can either reapply for med school (if I don't get in this year) and/or start applying for nursing schools... Sigh. Life.

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